LucasClean Tip #1
During weekly scheduled meeting with staff, start by evaluating the salon’s image. How is your curb appeal? What do customers see when they walk in the door? When they’re in the chair? Sometimes stepping back from the hectic pace and looking objectively can help highlight problem spots.
Breaking the Pattern, Making a Routine
Salon owners and managers absolutely understand the importance of providing clients with relaxing, luxurious and worry-free salon experiences. Beautifully designed salons and meticulous customer service provide an ambiance that your clients value which helps build customer loyalty and contributes to increased retail sales. But beyond studio design and customer service, the most important element driving a positive experience is a clean and spotless salon. And it is essential to your salon’s positive image. The professional salon and spa environment embodies a critical set of surface and soil combinations which present a unique set of cleaning challenges …challenges that only a program designed for this consumer-facing venue can overcome. Professional salons require professional grade cleaning solutions that are environmentally sensitive, fragrantly clean yet not overpowering, and safe for clients and employees. Not the everyday household cleaners and supplies available at club stores and big box retailers